Hyatt Regency London - The Churchill

30 Portman Square

London,  England (United Kingdom)W1H 7BH

Tel: +44 (0) 20 7486 5800

Fax: +44 (0) 20 7486 1255


Early morning on Saturday 22 November, Hyatt Regency London – The Churchill experienced a gas explosion in the hotel’s basement. Our top priority is the safety and wellbeing of our guests and associates.  No guests were injured, but several hotel associates sustained injuries, four of whom were treated at area hospitals.  As of 11 a.m. CT on Sunday, 23 November, one associate remains hospitalized with non-life threatening injuries.  

We are cooperating with local authorities to determine the extent of the damage at the hotel and to understand the cause of the incident.

The hotel is currently closed as those efforts continue. We apologize for the inconvenience to our guests and those with upcoming reservations at the hotel, and are grateful to the hotel staff and local authorities who are providing assistance at the site.

For Guests With Upcoming Reservations through 30 December 2014: The hotel will make every effort where possible to assist guests with alternative arrangements if requested.

Guests with arrival dates on 1 January 2015 or later will be notified of any changes after our assessment of the hotel early next week.

Guests with reservations for any date may cancel at no charge if they wish to arrange for their own alternate accommodations.

Guests with questions or upcoming reservations should call 866-816-3868 or 402-593-5053 or tweet @HyattConcierge.

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    30 Portman Square, London, England (United Kingdom), W1H 7BH